When patients search for a clinic, they don’t just look at your website – they look at your Google Reviews first.

Good reviews act like digital word-of-mouth, building instant trust even before a patient visits your clinic.

But most clinics struggle to collect reviews consistently.

Here are 5 proven ways to get more Google reviews and make your clinic stand out.

1. Ask at the Right Moment

Timing matters. Patients are most likely to leave a review when they’ve had a positive experience – right after treatment, consultation, or a successful follow-up.

Pro Tip: Train your front desk to ask gently:

“If you’re happy with your visit today, could you please share your feedback on Google? It really helps us reach more patients.”

Inside MediGrow.app, you can automate this – once a patient’s appointment is marked as Completed, they automatically receive a WhatsApp or SMS asking for a review with a direct link.

2. Make It Effortless

The harder it is, the fewer reviews you’ll get. Don’t expect patients to search your clinic name manually.

• Send them your direct Google Review link (you can find it inside your Google Business profile).
• Add a QR code on your reception desk or after-visit card.
• Include the same link in your WhatsApp and email signature.

Pro Tip: Use MediGrow.app’s Smart Link Generator to create a branded review link – short and easy to remember.

3. Automate Review Requests

Don’t rely on memory or manual follow-up. Set up an automation inside MediGrow.app to trigger a review request after every appointment.

Example:

“Hi [Name], thank you for visiting [Clinic Name]!
We’d love your feedback – it takes only 30 seconds and means a lot to our team.
[Google Review Link]”

You can even personalize it by treatment type or doctor name for a better response.

4. Reply to Every Review – Even Negative Ones

Patients notice how you respond more than what’s written. Replying shows professionalism, empathy, and responsibility.

• Thank patients for positive feedback.
• For negative ones – acknowledge, apologize, and offer to resolve offline.

Example reply:

“Hi [Name], thank you for sharing your feedback. We’re sorry your experience didn’t meet expectations – our team will reach out personally to make it right.”

Pro Tip: MediGrow.app can notify you instantly when a new review appears so you never miss a chance to respond.

5. Showcase Your Best Reviews Everywhere

Don’t let your best reviews stay hidden on Google. Repurpose them across your marketing:

• Add to Instagram stories and highlights.
• Display them on your website’s testimonial section.
• Include them in before-after posts or success stories.
• Insert them in your email footer.

MediGrow.app automatically pulls your latest Google Reviews into your dashboard – so your marketing team can use them for creatives and reports easily.

Final Thoughts

Google Reviews are the new clinic currency. They build credibility, improve SEO ranking, and convert more patients.

Start collecting them consistently – not randomly.

And if you’d like to automate the entire process –

Try MediGrow.app – your all-in-one marketing and patient engagement system for clinics and doctors in Dubai.